Privacy policy

At The World of Crystals (Tasmaya Divine Treasures Pvt. Ltd), we are committed to protecting your personal data. This policy explains how we handle information for our customers buying crystals, bracelets, and frames on theworldofcrystals.com.

1. Information We Collect

• Personal Data: We collect your name, email, phone number, and shipping address to fulfill your orders.

• Browsing Data: We collect IP addresses and device types to ensure our website displays correctly on your phone or computer.

• Payment Safety: We do not see or store your card details; all payments are processed through encrypted third-party gateways.

2. How We Use Your Data

• To ship your products via BlueDart and send tracking updates.

• To provide customer support via WhatsApp or email.

• To improve our website based on your shopping behavior.

• To prevent fraudulent transactions and follow Indian legal requirements.

3. Sharing Your Information

• BlueDart Logistics: We share your address only with BlueDart for delivery.

• Google Services: Data is shared with Google for advertising and site analytics.

• Legal Authorities: We only disclose data if required by law or a government order.

4. Data Security & Retention

• We use SSL (Secure Socket Layer) encryption to protect your data during checkout.

• We keep your data only as long as needed for tax records and customer service.

5. Cookies & Tracking

• We use cookies to remember what is in your cart. You can disable these in your browser settings, but it may affect your shopping experience.

6. Your Rights & Choices

• You can request to see, update, or delete your personal data at any time.

• You can opt-out of marketing emails using the "unsubscribe" link.

7. International Data Transfers

• If you access our site from outside India, your data will be stored and processed at our headquarters in India.

8. Children’s Privacy

• Our store is intended for adults (18+). We do not knowingly collect data from minors.

9. Policy Changes

• We may update this policy occasionally. The latest version will always be posted here with a new effective date.

10. Contact Our Registered Office

• For any privacy concerns, please contact us at our official Mumbai address:

• Entity: Tasmaya Divine Treasures Pvt. Ltd

• Address: 803, Range Heights, Kadam Nagar, Oshiwara, Jogeshwari West, Mumbai - 400102, Maharashtra, India.

• Email: support@theworldofcrystals.com

• Phone: +91 9769351710